This one thing can save it — backed by science.

Video interviews feel robotic.
Disconnected.
Unfair.

Candidates don’t get to ask for clarification.
They can’t read your body language.
They often leave thinking:
"Did I even have a chance to show who I am?"

And yet —
Video interviews are here to stay.
Efficiency wins.
Scalability matters.

But if you must use them —
Make them better.

A recent study published in the International Journal of Selection & Assessmenttested a simple intervention:

Structured follow-up probes.

After a candidate answers — ask:

"Would you like to add anything about your actions?"
"Can you tell us more about the results of your work?"

What happened?

Candidates felt:

• More motivated
• More fairly treated
• More able to show their true skills

Interview performance ratings improved —
Not because candidates had more time (increasing time to provide an answer is not enough)
But because the probes guided them to give richer, more complete answers.

Bottom line:

Video interviews will never feel fully human.
But this small design choice gets you closer.

Question for you:

Are you using structured probes in your video interviews?