Last week, we asked what would make you leave positive feedback on a company's interview process, even if you were rejected.
Drum roll for the results:
Almost 50% of respondents would leave positive feedback simply because they had a respectful experience!
And over a third prioritized transparent feedback about their rejection.
What Does "Respectful and Pleasant" Actually Mean?
Here's a practical checklist for creating this experience at each stage:
Before the Interview
- Provide clear information about the role, process, and timeline upfront
- Respond to all applications, even with automated acknowledgments
- Give candidates adequate notice for scheduling interviews
- Share who they will be interviewing with (roles and names)
- Send preparation materials and agenda before the interview
- Clarify what type of questions they'll be asked (technical, behavioral, etc.)
- Make accommodations available for those who need them
During the Interview
- Start on time and introduce everyone present
- Explain the format and expectations at the beginning
- Ask relevant questions that allow candidates to showcase their skills
- Provide water and breaks during lengthy interviews
- Genuinely listen to responses
- Be present and engaged (no checking emails or multitasking)
- Don't create unnecessary stress by being tough or creating fake stressful situations that candidates won't experience in their day-to-day work - the interview is stressful enough as it is
- End with clear next steps and timeline
After the Interview
- Follow up when promised
- Provide specific, constructive feedback about their performance (36% of candidates specifically want this!)
- Express appreciation for their time and interest
- Offer to keep in touch for future opportunities if appropriate
- Ask for their feedback on the interview process
Remember: The interview process is a two-way street.
Even rejected candidates become brand ambassadors who share their experiences with others.
Question for you: What was the most respectful and pleasant interview experience you've had, and what made it stand out?