Last week, we asked what would make you leave positive feedback on a company's interview process, even if you were rejected.
Drum roll for the results:
Almost 50% of respondents would leave positive feedback simply because they had a respectful experience!
And over a third prioritized transparent feedback about their rejection.
What Does "Respectful and Pleasant" Actually Mean?
Here's a practical checklist for creating this experience at each stage:
Before the Interview
- Provide clear information about the role, process, and timeline upfront
- Respond to all applications, even with automated acknowledgments
- Give candidates adequate notice for scheduling interviews
- Share who they will be interviewing with (roles and names)
- Send preparation materials and agenda before the interview
- Clarify what type of questions they'll be asked (technical, behavioral, etc.)
- Make accommodations available for those who need them
During the Interview
- Start on time and introduce everyone present
- Explain the format and expectations at the beginning
- Ask relevant questions that allow candidates to showcase their skills
- Provide water and breaks during lengthy interviews
- Genuinely listen to responses
- Be present and engaged (no checking emails or multitasking)
- Don't create unnecessary stress by being tough or creating fake stressful situations that candidates won't experience in their day-to-day work - the interview is stressful enough as it is
- End with clear next steps and timeline
After the Interview
- Follow up when promised
- Provide specific, constructive feedback about their performance (36% of candidates specifically want this!)
- Express appreciation for their time and interest
- Offer to keep in touch for future opportunities if appropriate
- Ask for their feedback on the interview process
Remember: The interview process is a two-way street.
Even rejected candidates become brand ambassadors who share their experiences with others.
What was the most respectful and pleasant interview experience you've had, and what made it stand out?