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March 17, 2025
Struggling to measure the ROI of your employee referral program?
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Here’s a simple guide on how to do it:

Focus on these key KPIs:

  1. Ratio of referred vs. hired
    Compare this to the ratio of applied vs. hired from other sources.
  2. Average retention
    Measure retention of referred candidates vs. non-referred.
  3. Performance comparison
    % of top performers vs. low performers from referred vs. non-referred.
  4. Promotions
    % promoted within a designated time frame (e.g., 2 years) from referred vs. non-referred candidates.
  5. Revenue generation
    For roles with objective performance data (like sales), quantify the average revenue referred candidates generate vs. non-referred.

How are you tracking your referral program’s success?

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#hiring #kpis #informedecisions

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