Hiring Managers, customer centricity in sales isn't optional—it's essential.

But what does it truly mean? It's more than just "putting customers first." It means:

• Genuinely caring about customer needs.
• Engaging prospects by listening first, speaking second.
• Committing only to what you can realistically deliver while managing expectations transparently.

Want to instantly spot customer-centric candidates?

Use a discovery call simulation. Provide candidates with detailed prep materials beforehand.

Then observe closely:

• Do they dive straight into pitching, assuming they know it all from the prep materials?
• Or do they still actively listen, ask meaningful questions, validate needs, and explore deeper for any additional requirements?
• How do they handle unexpected questions—do they confidently admit they don’t know and commit to finding out, or do they just wing it?

Their reactions reveal their true mindset.