Science has spoken:
A meta-analysis of 139 studies revealed a clear truth...
Candidates obsessed with closing deals are NOT your best performers.
The real champions?
Those who are obsessed with solving customer problems.
Let that sink in.
The data shows:
Your top performers are customer-focused sellers who:
• Take time to deeply understand business challenges
• Say NO to deals that aren't the right fit
• Build relationships instead of pushing transactions
• Focus on customer outcomes over quick wins
The evidence is clear:
Customer orientation is a stronger predictor of sales success than closing skills.
Hiring managers: What's your go-to interview question to assess a candidate's customer focus?