Behavioral questions are great, but...
They're not the whole story.
Yes, past behavior predicts future performance.
Science backs it up.
But relying solely on "Tell me about a time when..." ?
That's a trap.
Here's why:
Example: A recruiter who managed unhappy hiring managers? They could be your next customer service star!
So, what's the secret sauce?
Engage candidates with real scenarios. Present day-to-day challenges. Use dilemmas and simulations.
Why?
Picture source: IO Psych Memes
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