The Feedback Formula: How Criticism Catalyzed My Career Growth
Early in my career, I was thriving at a consulting firm specializing in assessments. When offered a leadership role, I declined. A senior advisor's response? 'You're not leadership material.' No explanation. It completely crushed me.
Fast forward: I'm co-founding an HR tech company. My new co-founder's feedback shocked me:
'I don't care about assessment correlations with job performance. Prove to me that better assessments mean more money for our clients.'
Harsh? Yes. But it ignited me. It pushed me to quantify our value, find ROI formulas, and create metrics that won over clients.
3 lessons on transformative feedback:
- Target specific behaviors, not the person
- Provide concrete examples, not vague statements
- Set clear goals for improvement
Harsh feedback can be devastating or empowering, do it right!
#feedback #growth #informedecisions
3 KPIs to measure your interviewers
1. Data-driven decision making: Are interviewers meticulously recording interviews and completing scorecards? Is scoring done immediately or postponed, allowing bias to creep in? Do they rely on hiring process data or gut instincts for final decisions?
2. Equitable decision-making: Are your interviewers systematically favoring candidates with specific characteristics? I.e., gender, ethnicity, specific types of educational institutes or companies? What are the prevalent biases that prevent them from making more equitable decisions? (also see the “track bias' ' section in focus area 1).
3. Quality of hire per interviewer: Among candidates, interviewers approved and later hired, what percentage remained in the company for over two years or any chosen period? Who among them yielded high manager satisfaction? This metric aids in identifying top-performing "dream team" interviewers for learning and emulation.
#interviews #feedback #informedecisions